The Tracker module provides a light but full-featured issue and task tracker, a ticketing system if you will, in Moodle. It is an activity module which can be used to operate a helpdesk, as a support and coordination tool for Moodle administration, as a task and project management tool within courses, as a bug tracking tool, and so forth.
It allows configuring customized issue recollection records and can cascade across the Moodle Network or to another tracker instance for multilevel helpdesk.
Tracker Enhancement
Add elements like Date, simple Text Area, Label, Images…
